Glenn Kowalski, President, has a background in technology and music. He is an expert diagnostician who brings a thorough knowledge of print graphics, Macintosh systems management, networking and troubleshooting. Glenn administers the discussion list for AIGA DC, the Washington DC chapter of the Professional Association for Design. Glenn holds Apple certification, Kerio certification, and affiliations including Apple Consultants Network and MacXprts Network. Glenn is the MacLab support manager and as we like to say, air traffic controller. In his other life, he plays in a rock and roll band.
Eric Bullock has a background in photography and digital pre-press. He’s well versed in color management and is a master digital printmaker. Eric has been supporting Macintosh systems for many years, performing everything from hardware repairs to server configurations. Before coming to MacLab he was responsible for managing hundreds of Macintosh systems at Boston University Center for Digital Imaging Arts (CDIA). He’s a tenacious troubleshooter and works tirelessly to solve the problem at hand. Eric is very “hands-on” and in his spare time enjoys working on his car and tackling various home improvement projects.
Tyrone Green, Systems Consultant, brought over nine years of technical service experience specializing in troubleshooting Macintosh hardware, software and networks when he came to MacLab in 1999. Tyrone’s technical interest began at Falcon Microsystems/GTSI providing Macintosh depot and field service. He then moved to Clinton Computer as an Apple technician. He further developed his skills at Universal Communication Inc., formerly Advanced Laser Graphics. Tyrone holds Apple certification. Outside work, Tyrone enjoys his bowling league and Indycar races.
Clay Lewis returned to MacLab in 2008 after a hiatus from the DC area. During his time away, Clay was the IT Coordinator of a Salt Lake City start-up company. Clay brings over a dozen years of professional Mac experience and the passion and enthusiasm to give our customers the best service available. He tirelessly researches and keeps up-to-date on the latest Mac news and releases. Clay holds Apple and DayLite certification. Clay spends his free time traveling with his wife, Michelle, as well as his 3 children.
Lauren Pitts, Office Administrator, keeps things under control at the front. Come through the door and you’ll be greeted by her, and you might encounter a friendly call or email. Lauren came to us from a veterinary office setting, where she worked for two years. Prior to that, she worked as an assistant manager at a large horse boarding and riding lesson stable in Maryland. She earned a B.S degree in Equine Studies from Virginia Intermont College in 2006. Some of her hobbies include horseback riding, exercising and fitness, reading and playing “aunt” to her roommate’s two cats, Rustie and Sara. An avid animal enthusiast, Lauren hopes to one day have a family of multiple animals… cats, dogs and horses alike!
Scott Shields, Bookkeeper, keeps the MacLab books in order. After all, we have to pay our bills too, right? Scott takes care of these things and has been doing so for a long time. After earning a degree in PoliSci from UC Irvine, Scott moved east on a White House Internship. Although exciting, he realized that one could not live on politics alone and got a “real” job. After working as the business manager for a design firm for more than five years, Scott began keeping the books in order at MacLab.
Job Opportunities
Mac Tech Support Specialist
MacLab seeks a new member for our team. You must have server experience, excellent communication and organization skills. Apple ACSP and/or ACTC certification is a strong advantage. MacLab is one of the most respected Mac support teams in the area and has been in business since 1991.
Send your resume to joinmaclab AT maclaboratory DOT com. No phone calls please.
